Mode and time of transportation

Free Shipping(free) : 10-25 days

Express Shipping($4)  : 7-12 days

All orders are dispatched in 1-3 business day.


Please ensure your delivery details are correct as we are unable to re-direct your packages once your order has been dispatched.

To facilitate the quickest worldwide delivery, all BASAL products are stored and distributed through our warehouse.

Any customs or import duties that are charged once the parcel reaches its destination country must be paid by the recipient. We suggest that you contact your local customs office for current charges before you order.

If you have any questions relating to your delivery, please contact our customer service team by email at